| 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 03:40, 1st January 2024 |      |
A new thread for 2024 - last year's remains at http://www.passenger.chat/27048
The service between Swindon and Westbury is not the easiest to run operationally, and when something goes wrong the very thin timetable means considerable disruption to customer journeys. The purpose of this thread is to provide a running log of issues so that we can see, look back, learn. Sadly, I do not expect to see a miracle instant improvement to 100% running to timetable, but I am optimistic and hope that we'll be able to use and promote the service far better in 2024 without fear of things going wrong.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 03:51, 1st January 2024 | |
We start the year with flooding between Swindon and Bristol Parkway - off "our" line but with lots of trains diverted through Chippenham. JourneyCheck assures us that "No station will go without a service." which is a relief as looking back the TransWilts service has often been withdrawn when the line is used for diversions. Today, it is NOT the single track section that's carrying extra trains and I would anticipate just minor delays as our trains weave around South Wales expresses.
We do have our first alteration of the year ...
06:35 Salisbury to Worcester Foregate Street due 09:47
06:35 Salisbury to Worcester Foregate Street due 09:47 will be terminated at Gloucester.
It will no longer call at Cheltenham Spa, Ashchurch For Tewkesbury, Worcester Shrub Hill and Worcester Foregate Street.
This is due to a shortage of train crew.
06:35 Salisbury to Worcester Foregate Street due 09:47 will be terminated at Gloucester.
It will no longer call at Cheltenham Spa, Ashchurch For Tewkesbury, Worcester Shrub Hill and Worcester Foregate Street.
This is due to a shortage of train crew.
Should I log this and it's not altering the running between Westbury and Swindon? ... Yes, I am continuing to take as the "standard" to log changes on all through services along the line, even where the changes are north of Swindon or South and West of Westbury, as they effect through passengers. In this case, on a Bank Holiday with everyone with a hangover except working railway staff, I don't expect (m)any people from Wiltshire will be inconvenienced.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 07:37, 1st January 2024 | |
05:11 Gloucester to Southampton Central due 08:07
05:11 Gloucester to Southampton Central due 08:07 is being delayed at Westbury.
This is due to a shortage of train crew.
05:11 Gloucester to Southampton Central due 08:07 is being delayed at Westbury.
This is due to a shortage of train crew.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by TaplowGreen at 15:50, 1st January 2024 | |
17:50 Gloucester to Salisbury due 20:06
17:50 Gloucester to Salisbury due 20:06 will be cancelled.
This is due to more trains than usual needing repairs at the same time.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 20:08, 2nd January 2024 | |
20:13 Swindon to Westbury due 20:58
20:13 Swindon to Westbury due 20:58 will be cancelled.
This is due to train crew being delayed by service disruption.
20:13 Swindon to Westbury due 20:58 will be cancelled.
This is due to train crew being delayed by service disruption.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by TaplowGreen at 20:22, 2nd January 2024 | |
20:06 Westbury to Cheltenham Spa due 22:05
20:06 Westbury to Cheltenham Spa due 22:05 will be started from Swindon.
It will no longer call at Westbury, Trowbridge, Melksham and Chippenham.
This is due to a shortage of train crew.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by TaplowGreen at 04:18, 3rd January 2024 | |
07:45 Westbury to Swindon due 08:34
07:45 Westbury to Swindon due 08:34 will be cancelled.
This is due to more trains than usual needing repairs at the same time.
08:45 Swindon to Westbury due 09:26
08:45 Swindon to Westbury due 09:26 will be cancelled.
This is due to more trains than usual needing repairs at the same time.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 17:30, 3rd January 2024 | |
17:50 Gloucester to Salisbury due 20:06
17:50 Gloucester to Salisbury due 20:06 will be started from Westbury.
It will no longer call at Gloucester, Stonehouse, Stroud, Kemble, Swindon, Chippenham, Melksham and Trowbridge.
This is due to more trains than usual needing repairs at the same time.
17:50 Gloucester to Salisbury due 20:06 will be started from Westbury.
It will no longer call at Gloucester, Stonehouse, Stroud, Kemble, Swindon, Chippenham, Melksham and Trowbridge.
This is due to more trains than usual needing repairs at the same time.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by TaplowGreen at 20:10, 3rd January 2024 | |
20:06 Westbury to Cheltenham Spa due 22:05
20:06 Westbury to Cheltenham Spa due 22:05 will be starting late from Westbury.
This is due to a fault on this train.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by TaplowGreen at 17:59, 4th January 2024 | |
17:36 Swindon to Westbury due 18:20
17:36 Swindon to Westbury due 18:20 has been cancelled.
This is due to flooding.
18:37 Westbury to Swindon due 19:21
18:37 Westbury to Swindon due 19:21 will be cancelled.
This is due to flooding.
20:13 Swindon to Westbury due 20:58
20:13 Swindon to Westbury due 20:58 will be cancelled.
This is due to flooding.
21:16 Westbury to Swindon due 21:58
21:16 Westbury to Swindon due 21:58 will be cancelled.
This is due to flooding.
22:30 Swindon to Westbury due 23:16
22:30 Swindon to Westbury due 23:16 will be cancelled.
This is due to flooding.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by a-driver at 18:02, 4th January 2024 | |
17:36 Swindon to Westbury due 18:20
17:36 Swindon to Westbury due 18:20 has been cancelled.
This is due to flooding.
18:37 Westbury to Swindon due 19:21
18:37 Westbury to Swindon due 19:21 will be cancelled.
This is due to flooding.
20:13 Swindon to Westbury due 20:58
20:13 Swindon to Westbury due 20:58 will be cancelled.
This is due to flooding.
21:16 Westbury to Swindon due 21:58
21:16 Westbury to Swindon due 21:58 will be cancelled.
This is due to flooding.
17:36 Swindon to Westbury due 18:20 has been cancelled.
This is due to flooding.
18:37 Westbury to Swindon due 19:21
18:37 Westbury to Swindon due 19:21 will be cancelled.
This is due to flooding.
20:13 Swindon to Westbury due 20:58
20:13 Swindon to Westbury due 20:58 will be cancelled.
This is due to flooding.
21:16 Westbury to Swindon due 21:58
21:16 Westbury to Swindon due 21:58 will be cancelled.
This is due to flooding.
I assume IETs still can’t stop at Melksham because it’s not in the train database?
Time they added it, regardless of the huge cost to amend the database.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 18:05, 4th January 2024 | |
and more ...
17:36 Swindon to Westbury due 18:20
18:37 Westbury to Swindon due 19:21
20:13 Swindon to Westbury due 20:58
21:16 Westbury to Swindon due 21:58
22:30 Swindon to Westbury due 23:16
22:30 Swindon to Westbury due 23:16 will be cancelled.
This is due to flooding.
18:37 Westbury to Swindon due 19:21
20:13 Swindon to Westbury due 20:58
21:16 Westbury to Swindon due 21:58
22:30 Swindon to Westbury due 23:16
22:30 Swindon to Westbury due 23:16 will be cancelled.
This is due to flooding.
Interesting, the 17:50 Gloucester to Salisbury and the 20:06 Westbury to (?) Chetlenham Spa still running as I write. Perhaps that will change
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 18:08, 4th January 2024 | |
I assume IETs still can’t stop at Melksham because it’s not in the train database?
Time they added it, regardless of the huge cost to amend the database.
Ah yes ...
Cancellations to services between Westbury and Reading
Due to heavy rain flooding the railway between Westbury and Reading some lines towards Reading are blocked.
Train services running to and from these stations may be cancelled. Disruption is expected until 19:00 04/01.
Due to heavy rain flooding the railway between Westbury and Reading some lines towards Reading are blocked.
Train services running to and from these stations may be cancelled. Disruption is expected until 19:00 04/01.
Westbury <-> Swindon service decimated due to flooding ... somewhere else! We're still bottom of the pile here in Melksham when it comes to serving us in 2024. Not asking "why" - just pointing it out.
I like what they do elsewhere:
Customer Advice
Due to flooding on the railway near Chipping Sodbury, the line between Swindon and Bristol Parkway is shut.
Therefore our trains running from South Wales and London Paddington are being diverted, and will add approximately 40 minutes to your journey. No station will go without a service.
Due to flooding on the railway near Chipping Sodbury, the line between Swindon and Bristol Parkway is shut.
Therefore our trains running from South Wales and London Paddington are being diverted, and will add approximately 40 minutes to your journey. No station will go without a service.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by bobm at 18:20, 4th January 2024 | |
Cancellations to services between Westbury and Swindon
Due to heavy rain flooding the railway between Westbury and Swindon fewer trains are able to run.
Train services running through these stations may be cancelled. Disruption is expected until the end of the day.
Customer Advice
We apologise for the disruption to your journey today.
Due to flooding on the line between Reading, Newbury and Westbury, GWR long distance West Country services are being diverted on the line though Melksham.
As a consequence, GWR local services between Swindon and Westbury and return are suspended.
Passengers from Westbury and Trowbridge are advised to await the next service towards Bath Spa and then change there for services towards Chippenham and Swindon.
Passengers from Swindon and Chippenham are advised to await the next service towards Bath Spa and then change there for services towards Trowbridge and Westbury.
Passengers from Melksham are advised to please use the Customer Help Point or contact National Rail Enquiries on 03457 484 950 detailing the total number of passengers in your party and your intended destination. This will enable us to get suitable replacement transport to you as quickly as possible.
Passengers from Westbury or Trowbridge for Melksham should travel to Trowbridge and await rail replacement transport for Melksham.
Passengers from Swindon for Melksham should travel to Chippenham on the next available service and then await rail replacement transport for Melksham.
Due to heavy rain flooding the railway between Westbury and Swindon fewer trains are able to run.
Train services running through these stations may be cancelled. Disruption is expected until the end of the day.
Customer Advice
We apologise for the disruption to your journey today.
Due to flooding on the line between Reading, Newbury and Westbury, GWR long distance West Country services are being diverted on the line though Melksham.
As a consequence, GWR local services between Swindon and Westbury and return are suspended.
Passengers from Westbury and Trowbridge are advised to await the next service towards Bath Spa and then change there for services towards Chippenham and Swindon.
Passengers from Swindon and Chippenham are advised to await the next service towards Bath Spa and then change there for services towards Trowbridge and Westbury.
Passengers from Melksham are advised to please use the Customer Help Point or contact National Rail Enquiries on 03457 484 950 detailing the total number of passengers in your party and your intended destination. This will enable us to get suitable replacement transport to you as quickly as possible.
Passengers from Westbury or Trowbridge for Melksham should travel to Trowbridge and await rail replacement transport for Melksham.
Passengers from Swindon for Melksham should travel to Chippenham on the next available service and then await rail replacement transport for Melksham.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by bobm at 18:36, 4th January 2024 | |
..and now running out of options. Lines closed Didcot to Reading after a diverted West of England service has reporting hitting someone at Pangbourne.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by TaplowGreen at 19:22, 4th January 2024 | |
20:06 Westbury to Cheltenham Spa due 22:05
20:06 Westbury to Cheltenham Spa due 22:05 will be cancelled.
This is due to flooding.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by jamestheredengine at 19:31, 4th January 2024 | |
I assume IETs still can’t stop at Melksham because it’s not in the train database?
Time they added it, regardless of the huge cost to amend the database.
Ah yes ...
Cancellations to services between Westbury and Reading
Due to heavy rain flooding the railway between Westbury and Reading some lines towards Reading are blocked.
Train services running to and from these stations may be cancelled. Disruption is expected until 19:00 04/01.
Due to heavy rain flooding the railway between Westbury and Reading some lines towards Reading are blocked.
Train services running to and from these stations may be cancelled. Disruption is expected until 19:00 04/01.
Westbury <-> Swindon service decimated due to flooding ... somewhere else! We're still bottom of the pile here in Melksham when it comes to serving us in 2024. Not asking "why" - just pointing it out.
I like what they do elsewhere:
Customer Advice
Due to flooding on the railway near Chipping Sodbury, the line between Swindon and Bristol Parkway is shut.
Therefore our trains running from South Wales and London Paddington are being diverted, and will add approximately 40 minutes to your journey. No station will go without a service.
Due to flooding on the railway near Chipping Sodbury, the line between Swindon and Bristol Parkway is shut.
Therefore our trains running from South Wales and London Paddington are being diverted, and will add approximately 40 minutes to your journey. No station will go without a service.
But really the worst bit is the whole pretense that Chipping Sodbury somehow mightn't be wet later -- I'm okay with the evening trains being half an hour out from normal, but let's have an emergency timetable that they can run to, rather than having to keep an eye out in case something is suddenly magically sent right at Wootton Bassett and effectively runs half an hour early. If it dries up, then that's when 10pm decisions about tomorrow are an appropriate decision-making strategy.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by brooklea at 11:09, 5th January 2024 | |
Situation as at 11:00 this morning - only one passenger train has run in either direction along the TransWilts; the 05:11 Gloucester to Southampton called at Melksham three quarters of an hour late at 07:20, eventually terminating short at Salisbury, and the 06:35 Salisbury to Worcester Foregate Street (which lost an hour at Westbury) called at Melksham 68 minutes late at 08:28, eventually terminating short at Gloucester 74 minutes late (info from RTT).
Everything else cancelled so far;
07:45 Westbury - Swindon,
08:45 Swindon - Westbury,
09:46 Westbury - Swindon,
11:05 Swindon - Westbury,
12:17 Westbury - Swindon,
13:15 Swindon - Westbury.
Journeycheck messages finally started filtering through for the 09:46 cancellation, but the earlier two cancellations appeared to go un-noted.
B&H still shut east of Westbury and between Castle Cary and Taunton, so no West of England passenger services diverting via Melksham, although stone trains likely to be diverting via the TransWilts to reach London. Also, with the ongoing flooding at Chipping Sodbury, the line via Box is being used by diverted South Wales and West of England services as well as London to Bristol services which have been reduced to an hourly service.
The unit from yesterday’s TransWilts service appears to still be sat in the bay platform at Swindon, where it’s been since it arrived at 17:08 on Thursday afternoon.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 11:16, 5th January 2024 | |
What a mess! Thank you for that analysis.
Journey check just reporting, as you say, a tiny part of that ...
13:15 Swindon to Westbury due 13:57
13:15 Swindon to Westbury due 13:57 will be cancelled.
This is due to a shortage of train crew.
11:05 Swindon to Westbury due 11:47
11:05 Swindon to Westbury due 11:47 will be cancelled.
This is due to flooding.
12:17 Westbury to Swindon due 12:59
12:17 Westbury to Swindon due 12:59 will be cancelled.
This is due to a shortage of train crew.
13:15 Swindon to Westbury due 13:57 will be cancelled.
This is due to a shortage of train crew.
11:05 Swindon to Westbury due 11:47
11:05 Swindon to Westbury due 11:47 will be cancelled.
This is due to flooding.
12:17 Westbury to Swindon due 12:59
12:17 Westbury to Swindon due 12:59 will be cancelled.
This is due to a shortage of train crew.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by bobm at 13:43, 5th January 2024 | |
An additional bus service has been planned to operate as shown 13:45 Chippenham to Westbury due 14:28.
Additional Information:
Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop. The coach company is Chandlers Coach Travel.
The scheduled calling pattern follows:
Hide Calling Pattern
Due Station
13:45 Chippenham
14:01 Melksham
14:16 Trowbridge
14:28 Westbury
Additional Information:
Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop. The coach company is Chandlers Coach Travel.
The scheduled calling pattern follows:
Hide Calling Pattern
Due Station
13:45 Chippenham
14:01 Melksham
14:16 Trowbridge
14:28 Westbury
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by TaplowGreen at 15:10, 5th January 2024 | |
14:19 Westbury to Swindon due 15:01
14:19 Westbury to Swindon due 15:01 has been cancelled.
This is due to flooding.
15:14 Swindon to Westbury due 15:59
15:14 Swindon to Westbury due 15:59 will be cancelled.
This is due to flooding.
16:23 Westbury to Swindon due 17:08
16:23 Westbury to Swindon due 17:08 will be cancelled.
This is due to flooding.
17:36 Swindon to Westbury due 18:20
17:36 Swindon to Westbury due 18:20 will be cancelled.
This is due to flooding.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 15:11, 5th January 2024 | |
14:19 Westbury to Swindon due 15:01
15:14 Swindon to Westbury due 15:59
16:23 Westbury to Swindon due 17:08
17:36 Swindon to Westbury due 18:20
18:37 Westbury to Swindon due 19:21
20:13 Swindon to Westbury due 20:58
21:16 Westbury to Swindon due 21:58
21:16 Westbury to Swindon due 21:58 will be cancelled.
This is due to flooding.
15:14 Swindon to Westbury due 15:59
16:23 Westbury to Swindon due 17:08
17:36 Swindon to Westbury due 18:20
18:37 Westbury to Swindon due 19:21
20:13 Swindon to Westbury due 20:58
21:16 Westbury to Swindon due 21:58
21:16 Westbury to Swindon due 21:58 will be cancelled.
This is due to flooding.
Rather curiously, the 17:50 Gloucester to Salisbury and the 20:06 Westbury to Chelteham pa and not shown as cancelled or part running
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by TaplowGreen at 15:44, 5th January 2024 | |
22:30 Swindon to Westbury due 23:11
22:30 Swindon to Westbury due 23:11 will be cancelled.
This is due to flooding.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by bobm at 17:55, 5th January 2024 | |
18:37 from Westbury
20:13 from Swindon
21:16 from Westbury
22:30 from Swindon
20:13 from Swindon
21:16 from Westbury
22:30 from Swindon
All re-instated at 17:40
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 20:40, 5th January 2024 | |
18:37 from Westbury
20:13 from Swindon
21:16 from Westbury
22:30 from Swindon
20:13 from Swindon
21:16 from Westbury
22:30 from Swindon
All re-instated at 17:40
but
20:06 Westbury to Cheltenham Spa due 22:05
20:06 Westbury to Cheltenham Spa due 22:05 has been cancelled.
This is due to a shortage of train crew.
20:06 Westbury to Cheltenham Spa due 22:05 has been cancelled.
This is due to a shortage of train crew.
Not a day after and around all the storms that I would choose to rely on a train.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 01:54, 6th January 2024 | |
Sat, 6 January 07:45 Westbury to Swindon due 08:28
Sat, 6 January 08:45 Swindon to Westbury due 09:26
Sat, 6 January 09:52 Westbury to Swindon due 10:36
Sat, 6 January 11:05 Swindon to Westbury due 11:48
Sat, 6 January 12:17 Westbury to Swindon due 13:01
Sat, 6 January 13:13 Swindon to Westbury due 13:55
Sat, 6 January 14:19 Westbury to Swindon due 15:01
Sat, 6 January 15:14 Swindon to Westbury due 15:57
Sat, 6 January 16:23 Westbury to Swindon due 17:05
Sat, 6 January 17:35 Swindon to Westbury due 18:18
Sat, 6 January 18:35 Westbury to Swindon due 19:17
Sat, 6 January 19:44 Swindon to Westbury due 20:26
Sat, 6 January 20:08 Westbury to Swindon due 20:54
Sat, 6 January 21:10 Swindon to Westbury due 21:52
21:10 Swindon to Westbury due 21:52 will be cancelled.
This is due to flooding.
Sat, 6 January 08:45 Swindon to Westbury due 09:26
Sat, 6 January 09:52 Westbury to Swindon due 10:36
Sat, 6 January 11:05 Swindon to Westbury due 11:48
Sat, 6 January 12:17 Westbury to Swindon due 13:01
Sat, 6 January 13:13 Swindon to Westbury due 13:55
Sat, 6 January 14:19 Westbury to Swindon due 15:01
Sat, 6 January 15:14 Swindon to Westbury due 15:57
Sat, 6 January 16:23 Westbury to Swindon due 17:05
Sat, 6 January 17:35 Swindon to Westbury due 18:18
Sat, 6 January 18:35 Westbury to Swindon due 19:17
Sat, 6 January 19:44 Swindon to Westbury due 20:26
Sat, 6 January 20:08 Westbury to Swindon due 20:54
Sat, 6 January 21:10 Swindon to Westbury due 21:52
21:10 Swindon to Westbury due 21:52 will be cancelled.
This is due to flooding.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 02:00, 6th January 2024 | |
Cancellations to services between Reading and Taunton
Due to heavy rain flooding the railway between Reading and Taunton the line is closed.
Train services running to and from these stations will be cancelled, delayed or diverted via Bristol Temple Meads. Pewsey will not be served. Disruption is expected until the end of the day.
Customer Advice
We are sorry for the delay to your journey today.
Can you tell me more about the incident?
We are currently experiencing significant disruption on the network owing to flooding in multiple areas. Customers are advised to please TRAVEL AS EARLY AS POSSIBLE AND TO CHECK YOUR JOURNEY BEFORE YOU TRAVEL.
More information will follow as we have it.
What are my alternatives?
We appreciate that this will have disrupted your travel plans, especially those on Advance purchase tickets, please note that you will be able to use your ticket on a later train today.
Our West of England services, where running, will divert from Reading/Taunton to Bristol Temple Meads. This diversion will add additional time onto your journey.
A minimal rail replacement service will be operating between the following stations:
Newbury and Bedwyn
Taunton and Castle Cary
Local bus ticket acceptance is in place on Jet Black buses between Newbury and Reading.
Passengers travelling to Pewsey, please travel to Swindon, and make contact with station staff; onwards road transport will then be provided. Passengers travelling from Pewsey, please use the Customer Help Point.
If you require any further assistance or information please speak to a member of Train Crew or Station Staff. Alternatively please use station help points where provided.
Check before you travel
You can check your journey using the National Rail Enquires real time Journey Planner
Additional Information
Need to get in touch? We're here to help 7 days a week on X (Twitter) @GWRHelp
Further Information
An update will follow within the next 2 hours.
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Due to heavy rain flooding the railway between Reading and Taunton the line is closed.
Train services running to and from these stations will be cancelled, delayed or diverted via Bristol Temple Meads. Pewsey will not be served. Disruption is expected until the end of the day.
Customer Advice
We are sorry for the delay to your journey today.
Can you tell me more about the incident?
We are currently experiencing significant disruption on the network owing to flooding in multiple areas. Customers are advised to please TRAVEL AS EARLY AS POSSIBLE AND TO CHECK YOUR JOURNEY BEFORE YOU TRAVEL.
More information will follow as we have it.
What are my alternatives?
We appreciate that this will have disrupted your travel plans, especially those on Advance purchase tickets, please note that you will be able to use your ticket on a later train today.
Our West of England services, where running, will divert from Reading/Taunton to Bristol Temple Meads. This diversion will add additional time onto your journey.
A minimal rail replacement service will be operating between the following stations:
Newbury and Bedwyn
Taunton and Castle Cary
Local bus ticket acceptance is in place on Jet Black buses between Newbury and Reading.
Passengers travelling to Pewsey, please travel to Swindon, and make contact with station staff; onwards road transport will then be provided. Passengers travelling from Pewsey, please use the Customer Help Point.
If you require any further assistance or information please speak to a member of Train Crew or Station Staff. Alternatively please use station help points where provided.
Check before you travel
You can check your journey using the National Rail Enquires real time Journey Planner
Additional Information
Need to get in touch? We're here to help 7 days a week on X (Twitter) @GWRHelp
Further Information
An update will follow within the next 2 hours.
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
What about Melksham? Apparently abandoned without any alternative ...
Line looks OPEN without any closures on OpenTrainTimes map
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by TaplowGreen at 07:37, 6th January 2024 | |
Cancellations to services between Westbury and Swindon
Due to flooding between Westbury and Swindon fewer trains are able to run on all lines.
Train services running through these stations have been cancelled. Disruption is expected until the end of the day.
Customer Advice
Due to ongoing issues with flood water affecting large swathes of the railway, our Westbury to Swindon service, via Melksham, is suspended until further notice.
Customers travelling between Westbury, Chippenham and Swindon can travel via Bath Spa where connections are available.
For customers using Melksham station, we are working to resource alternative means of transport to provide a service.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by JayMac at 07:40, 6th January 2024 | |
Services between Paddington and the south west are being diverted via Melksham. Local services are cancelled to avoid congestion on the single line. From internal sources at 0730:
Due to flooding between Westbury and Swindon fewer trains are able to run on all lines.
Impact:
Train services running through these stations have been cancelled. Disruption is expected until the end of the day.
Customer Advice:
Due to ongoing issues with flood water affecting large swathes of the railway, our Westbury to Swindon service, via Melksham, is suspended until further notice.
Customers travelling between Westbury, Chippenham and Swindon can travel via Bath Spa where connections are available.
For customers using Melksham station, we are working to resource alternative means of transport to provide a service.
Further Information:
An update will follow within the next 2 hours.
Internal Information:
UPDATES:
Train crew please be aware: Although the Melksham route is NOT flooded, it is having to be used for diverted 1AXX/1CXX services, as well as freight, therefore, it has been decided not to run the 2MXX services.
Update 1 (05:00): Road transport requested between Westbury and Swindon. Not yet confirmed.
TRAIN PLAN:
1AXX/1CXX being diverted due to flooding between Westbury and Newbury. To prevent congestion, all 2MXX services are cancelled.
PRIORITISED PLAN & MILESTONES:
Currently being assessed.
ROAD TRANSPORT CONTINGENCY:
Road transport has been requested.
Impact:
Train services running through these stations have been cancelled. Disruption is expected until the end of the day.
Customer Advice:
Due to ongoing issues with flood water affecting large swathes of the railway, our Westbury to Swindon service, via Melksham, is suspended until further notice.
Customers travelling between Westbury, Chippenham and Swindon can travel via Bath Spa where connections are available.
For customers using Melksham station, we are working to resource alternative means of transport to provide a service.
Further Information:
An update will follow within the next 2 hours.
Internal Information:
UPDATES:
Train crew please be aware: Although the Melksham route is NOT flooded, it is having to be used for diverted 1AXX/1CXX services, as well as freight, therefore, it has been decided not to run the 2MXX services.
Update 1 (05:00): Road transport requested between Westbury and Swindon. Not yet confirmed.
TRAIN PLAN:
1AXX/1CXX being diverted due to flooding between Westbury and Newbury. To prevent congestion, all 2MXX services are cancelled.
PRIORITISED PLAN & MILESTONES:
Currently being assessed.
ROAD TRANSPORT CONTINGENCY:
Road transport has been requested.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 07:55, 6th January 2024 | |
Why the **** are they not using the through IET services to provide calls?
Yes, I know the official excuses ...
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by Timmer at 08:01, 6th January 2024 | |
Due to flooding between Westbury and Swindon fewer trains are able to run on all lines.
Train services running through these stations have been cancelled. Disruption is expected until the end of the day.
That needs rewording. There is NO flooding between Westbury and Swindon*. This line is now being used for SW services which are no longer going via Bristol. Normal half hourly Bristol to London services resumed along with South Wales services diverted but now no longer stopping at Bath Spa.Train services running through these stations have been cancelled. Disruption is expected until the end of the day.
GWR should be more clear and say why there are no Tranwilts services.
*On the railway line at least. Flooding elsewhere in Wiltshire.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 12:37, 6th January 2024 | |
Due to flooding between Westbury and Swindon fewer trains are able to run on all lines.
Train services running through these stations have been cancelled. Disruption is expected until the end of the day.
That needs rewording. There is NO flooding between Westbury and Swindon*. This line is now being used for SW services which are no longer going via Bristol. Normal half hourly Bristol to London services resumed along with South Wales services diverted but now no longer stopping at Bath Spa.Train services running through these stations have been cancelled. Disruption is expected until the end of the day.
GWR should be more clear and say why there are no Tranwilts services.
*On the railway line at least. Flooding elsewhere in Wiltshire.
GWR have scored in my view 2 stars out of 5 in terms of how they are handing this in Melksham
+* They get one star for their honesty in admitting the whole service is cancelled rather than pretending thoughtout the day.
+* They get another star for providing a minibus instead
-* They do NOT get credit for failing to stop the trains that are going through. If they have added Pilning and Avoncliff to places IETs can stop, why the heck not Melksham?
-* They do NOT get credit for charging £18 single from Swindon to Westbury online today. I know that they will accept "via Melksham" tickets via Bath in these circumstances (£10.50 on the 06:11 "peak" train, £9 for all the rest of the direct service), but public information and charges should reflect that and not be reliant on people knowing a ticket that is not available
-* It's all very well having replacement buses, but nothing at the station tells you their times. I wait to hear that hardly anyone is using them - because hardy anyone knows about when and where they are, and advise to ask at the Help Point, given online, means they expect you to go to the station and likely have something of a wait.
Not a star - but a pedanticisim When the departure board says "cancelled", why does it then list "calling at" stations. Surely the whole point is that it is NOT calling at ...
"No trains through Melksham today due to flooding". Funny (peculiar) - looks like a train to me!
Edit - to add regular direct fare information
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by eightonedee at 13:42, 6th January 2024 | |
Not a star - but a pedanticisim When the departure board says "cancelled", why does it then list "calling at" stations. Surely the whole point is that it is NOT calling at ...
To be fair Grahame, there will be people turning up looking for a train to the other intermediate trains, so I think it is correct to list them (albeit perhaps headed "this would have been the train for.....").
Otherwise I heartily endorse your comments!
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 14:03, 6th January 2024 | |
Not a star - but a pedanticisim When the departure board says "cancelled", why does it then list "calling at" stations. Surely the whole point is that it is NOT calling at ...
To be fair Grahame, there will be people turning up looking for a train to the other intermediate trains, so I think it is correct to list them (albeit perhaps headed "this would have been the train for.....").
Otherwise I heartily endorse your comments!
Hence not s star either way, but a pedanticism. I would agree "would have called at" or "no longer calling at".
When the water is receded, the panic is over and we can look back at lessons, there are things to be take up with GWR, Network Rail, the DfT and our MP and candidates for next time. In the wide game of things, so much could be done without breaking an arm, a leg, or the bank!
18.7% of households in my ward don't have their own vehicle - for sure, that's below the 23.5% average for England but lookin across to the next ward it's just 8.1% ... but it's still nearly a quarter who rely on the bus, train, taxis and perhaps lifts. http://grahamellis.uk/blog1099.html . Perhaps a good thing to ask our MP and candidates about.
It's not uncommon for our line to be used for South West diversions and it costs them 20 minutes anyway when the Berks and Hants between Reading and Westbury is closed. Logic is to allow them to take another 15 minutes and call at intermediate stations (they have to slow right down anyway to go round the corner at Melksham) and update the departure board overnight to reflect it. Cheaper than providing buses?
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by TaplowGreen at 16:15, 6th January 2024 | |
I don't disagree that Melksham should have a service (and as you have pointed out, road replacement has been arranged), but wouldn't stopping fast services in the way that you suggest simply create the congestion that suspending the Transwilts is intended to avoid?
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 16:32, 6th January 2024 | |
I don't disagree that Melksham should have a service (and as you have pointed out, road replacement has been arranged), but wouldn't stopping fast services in the way that you suggest simply create the congestion that suspending the Transwilts is intended to avoid?
No
- and there's a precedent when the Portsmouth - Cardiff service becomes a Portsmouth - Swindon service. So it's not exactly rocket science research!Obviously, road replacement would be useful if its times were published.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by TaplowGreen at 16:45, 6th January 2024 | |
I don't disagree that Melksham should have a service (and as you have pointed out, road replacement has been arranged), but wouldn't stopping fast services in the way that you suggest simply create the congestion that suspending the Transwilts is intended to avoid?
No
- and there's a precedent when the Portsmouth - Cardiff service becomes a Portsmouth - Swindon service. So it's not exactly rocket science research!Obviously, road replacement would be useful if its times were published.
Sorry, hadn't done any research, it was just a question.
Agreed GWR should certainly publish times of road replacement.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 19:40, 6th January 2024 | |
No 
- and there's a precedent when the Portsmouth - Cardiff service becomes a Portsmouth - Swindon service. So it's not exactly rocket science research!
Obviously, road replacement would be useful if its times were published.
- and there's a precedent when the Portsmouth - Cardiff service becomes a Portsmouth - Swindon service. So it's not exactly rocket science research!Obviously, road replacement would be useful if its times were published.
Sorry, hadn't done any research, it was just a question.
Agreed GWR should certainly publish times of road replacement.
Good questions - worth re-iterating the answers from yonks back and doing a sanity check that the answer still hold water, though I'm not sure if "holding water" is the correct way to say if got today. Smiley (previously) added to lighten the answer.
Removing a round trip local train saved GWR / NR about 40 minutes of single line availability in a 2 hour period and two awkward flat junction transitions, and two "line turnarounds". Then adding in a Melksham stop would cost 8 of those single line minutes and not add back any awkward flat junction transitions, nor those line turnarounds. The extra minutes would slow the whole journey to the South West by a few minutes, possibly even meaning that an extra IET was needed - but then 3 IETs are not running of days of diversion via Melksham because the trains that are normally nonstop Reading to Taunton are run as semifast anyway and take the place of the also-canned 3 or 4 unit Taunton / Exeter / Paignton service.
Sorry to get so technical - lived this stuff for years.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by brooklea at 20:40, 6th January 2024 | |
Perhaps I’m missing a solution that is blindingly obvious to others here, but to me it seems that stopping diverted IETs at Melksham must have potential to add congestion to the system.
The TransWilts service is, by and large, operated by a single train so it cannot delay itself whilst occupying the single line. But once you start diverting multiple trains in both directions, there’s potential for trains to present at both ends of the single line simultaneously, forcing one to wait, and thus delaying everything else caught behind it.
Were you to be planning and timetabling these diversions, as would be the case for Portsmouth to Cardiff becoming Portsmouth to Swindon for engineering works, you’d create a plan which avoided more than one train needing to occupy the single line at a time, but ad-hoc diversions for unscheduled line blockages would have to fit as best they can around the rest of the service. (The irony of this statement, when the solution is to take out the TransWilts services, is not lost on me, but I can sort-of understand why it is as it is).
I guess that other arguments against using diverted trains to substitute for the TransWilts may be that the regular service is so sparse that the diverted trains are unlikely to match well with the published timetable, so intending passengers will still be turning up at the station at the scheduled times, and requiring some form of alternative transport provision. In addition, if the diverted trains are truly substituting for the TransWilts you are looking at additional stops at Swindon, Chippenham, Trowbridge and Westbury, as well as Melksham, which is going to eat up more line capacity.
That’s not to say I don’t think diverted IETs should stop at Melksham, but it is ‘complicated’.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by TaplowGreen at 08:12, 7th January 2024 | |
Perhaps I’m missing a solution that is blindingly obvious to others here, but to me it seems that stopping diverted IETs at Melksham must have potential to add congestion to the system.
The TransWilts service is, by and large, operated by a single train so it cannot delay itself whilst occupying the single line. But once you start diverting multiple trains in both directions, there’s potential for trains to present at both ends of the single line simultaneously, forcing one to wait, and thus delaying everything else caught behind it.
Were you to be planning and timetabling these diversions, as would be the case for Portsmouth to Cardiff becoming Portsmouth to Swindon for engineering works, you’d create a plan which avoided more than one train needing to occupy the single line at a time, but ad-hoc diversions for unscheduled line blockages would have to fit as best they can around the rest of the service. (The irony of this statement, when the solution is to take out the TransWilts services, is not lost on me, but I can sort-of understand why it is as it is).
I guess that other arguments against using diverted trains to substitute for the TransWilts may be that the regular service is so sparse that the diverted trains are unlikely to match well with the published timetable, so intending passengers will still be turning up at the station at the scheduled times, and requiring some form of alternative transport provision. In addition, if the diverted trains are truly substituting for the TransWilts you are looking at additional stops at Swindon, Chippenham, Trowbridge and Westbury, as well as Melksham, which is going to eat up more line capacity.
That’s not to say I don’t think diverted IETs should stop at Melksham, but it is ‘complicated’.
The TransWilts service is, by and large, operated by a single train so it cannot delay itself whilst occupying the single line. But once you start diverting multiple trains in both directions, there’s potential for trains to present at both ends of the single line simultaneously, forcing one to wait, and thus delaying everything else caught behind it.
Were you to be planning and timetabling these diversions, as would be the case for Portsmouth to Cardiff becoming Portsmouth to Swindon for engineering works, you’d create a plan which avoided more than one train needing to occupy the single line at a time, but ad-hoc diversions for unscheduled line blockages would have to fit as best they can around the rest of the service. (The irony of this statement, when the solution is to take out the TransWilts services, is not lost on me, but I can sort-of understand why it is as it is).
I guess that other arguments against using diverted trains to substitute for the TransWilts may be that the regular service is so sparse that the diverted trains are unlikely to match well with the published timetable, so intending passengers will still be turning up at the station at the scheduled times, and requiring some form of alternative transport provision. In addition, if the diverted trains are truly substituting for the TransWilts you are looking at additional stops at Swindon, Chippenham, Trowbridge and Westbury, as well as Melksham, which is going to eat up more line capacity.
That’s not to say I don’t think diverted IETs should stop at Melksham, but it is ‘complicated’.
Thanks - that's sort of what I was getting at, but you have a much finer grasp of the detail!
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 08:23, 7th January 2024 | |
It's complex (you're right). "Reductio ad absurdum" and adding any train and any stop adds to congestion. With trains turning up at unscheduled intervals at both ends of the single track, yes, you'll want to get them through as quickly as possible - but that was not quite my suggestion. Like there are two-track plans for London to Reading, and an almost routine plan of what to do in the event of Swindon to Parkway being closed, so there should be an almost routine plan (perhaps there is?) for closures between Reading and Westbury.
Diverted trains typically/often call at Swindon (for bus to Pewsey) and at Westbury; extra stops at Chippenham and Trowbridge have happened at times and are on the double track. Only the Melksham stop is within the bottleneck. In the long term, the proper solutions are:
1. Make the railway fit for use in all weathers, not just the "fair weather railway" it feels like at times these days.
2. Redouble (most of) the line from Chippenham to Trowbridge so that the bottle neck is eased; look at examples of the Cornish main line where there are 2 trains an hour each way including some very long distance stuff (Edinburgh and even a service from Aberdeen) and the same number again Falmouth shuttles using a short stretch too.
It's all a matter of scale. Logic when the Berks and Hants is closed east of Westbury may be to extend a London -> Bristol and beyond service to the South West every 2 hours, and run a London -> Exeter service every 2 hours via Westbury. I would, happily, justify the changed train times at Melksham in these circumstances; for though passengers I would ask for direct tickets to be openly sold as if the normal routes were being taken. Looking not only at "via Melksham" tickets where internet prices were doubled yesterday, but also "via Newbury".
P.S. Putting a number on things - a Melksham stop on alternate IETs would add 4 minutes per cycle; removing the local train saves 40 minutes per cycle.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 10:16, 7th January 2024 | |
I know "no news is good news" but ...
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 12:42, 7th January 2024 | |
10:58 Weymouth to Chippenham due 13:17
10:58 Weymouth to Chippenham due 13:17 will be terminated at Westbury.
It will no longer call at Trowbridge, Melksham and Chippenham.
This is due to a shortage of train crew.
10:58 Weymouth to Chippenham due 13:17 will be terminated at Westbury.
It will no longer call at Trowbridge, Melksham and Chippenham.
This is due to a shortage of train crew.
14:00 Chippenham to Weymouth due 15:57
14:00 Chippenham to Weymouth due 15:57 will be started from Westbury.
It will no longer call at Chippenham, Melksham and Trowbridge.
This is due to a shortage of train crew.
14:00 Chippenham to Weymouth due 15:57 will be started from Westbury.
It will no longer call at Chippenham, Melksham and Trowbridge.
This is due to a shortage of train crew.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 09:25, 8th January 2024 | |
A bright and sunny morning here in Melksham, and a hope that the new week will bring us a reliable, running train service.
I'm noting that GWR are adding extra stops into express services to overcome shortages / cancellations caused by infrastructure problems. May I commend them on this, and ask that they extent this practise elsewhere in the - hopefully rare - event of local service cancellation due to infrastructure problems.
08:15 Penzance to London Paddington due 13:29
08:15 Penzance to London Paddington due 13:29 will call additionally at Newbury.
This is due to a fault with the signalling system.
08:15 Penzance to London Paddington due 13:29 will call additionally at Newbury.
This is due to a fault with the signalling system.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 06:58, 11th January 2024 | |
06:13 Bristol Parkway to Westbury due 07:28
07:45 Westbury to Swindon due 08:34
08:45 Swindon to Westbury due 09:26
09:46 Westbury to Swindon due 10:34
11:05 Swindon to Westbury due 11:47
12:17 Westbury to Swindon due 12:59
13:15 Swindon to Westbury due 13:57
14:19 Westbury to Swindon due 15:01
15:14 Swindon to Westbury due 15:59
16:23 Westbury to Swindon due 17:08
17:36 Swindon to Westbury due 18:20
18:37 Westbury to Swindon due 19:21
20:13 Swindon to Westbury due 20:58
21:16 Westbury to Swindon due 21:58
22:30 Swindon to Westbury due 23:11
Facilities on the 22:30 Swindon to Westbury due 23:11.
Disabled toilet facilities are not available.
This is due to a fault on this train.
07:45 Westbury to Swindon due 08:34
08:45 Swindon to Westbury due 09:26
09:46 Westbury to Swindon due 10:34
11:05 Swindon to Westbury due 11:47
12:17 Westbury to Swindon due 12:59
13:15 Swindon to Westbury due 13:57
14:19 Westbury to Swindon due 15:01
15:14 Swindon to Westbury due 15:59
16:23 Westbury to Swindon due 17:08
17:36 Swindon to Westbury due 18:20
18:37 Westbury to Swindon due 19:21
20:13 Swindon to Westbury due 20:58
21:16 Westbury to Swindon due 21:58
22:30 Swindon to Westbury due 23:11
Facilities on the 22:30 Swindon to Westbury due 23:11.
Disabled toilet facilities are not available.
This is due to a fault on this train.
Edit - adding in the working that brings the shuttle train onto the line in the morning.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 10:46, 15th January 2024 | |
09:46 Westbury to Swindon due 10:34
11:05 Swindon to Westbury due 11:47
11:05 Swindon to Westbury due 11:47 will be starting late from Swindon.
This is due to a points failure.
11:05 Swindon to Westbury due 11:47
11:05 Swindon to Westbury due 11:47 will be starting late from Swindon.
This is due to a points failure.
Delighted that this is the first post in a few days, and it's an event short of a cancellation of curtailment
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 11:41, 15th January 2024 | |
09:46 Westbury to Swindon due 10:34
11:05 Swindon to Westbury due 11:47
11:05 Swindon to Westbury due 11:47 will be starting late from Swindon.
This is due to a points failure.
11:05 Swindon to Westbury due 11:47
11:05 Swindon to Westbury due 11:47 will be starting late from Swindon.
This is due to a points failure.
Delighted that this is the first post in a few days, and it's an event short of a cancellation of curtailment
Up train delayed by about 10 minutes at Wootton Bassett then 18 late into Swindon; return service left just 9 minutes late and has recovered a couple of minutes along the way.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by TaplowGreen at 18:40, 15th January 2024 | |
09:46 Westbury to Swindon due 10:34
11:05 Swindon to Westbury due 11:47
11:05 Swindon to Westbury due 11:47 will be starting late from Swindon.
This is due to a points failure.
11:05 Swindon to Westbury due 11:47
11:05 Swindon to Westbury due 11:47 will be starting late from Swindon.
This is due to a points failure.
Delighted that this is the first post in a few days, and it's an event short of a cancellation of curtailment
I guess that says a lot about expectations currently?
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 07:48, 16th January 2024 | |
05:11 Gloucester to Southampton Central due 08:07
05:11 Gloucester to Southampton Central due 08:07 will be terminated at Salisbury.
It will no longer call at Romsey and Southampton Central.
It is being delayed at Westbury.
This is due to a late running train being in front of this one.
05:11 Gloucester to Southampton Central due 08:07 will be terminated at Salisbury.
It will no longer call at Romsey and Southampton Central.
It is being delayed at Westbury.
This is due to a late running train being in front of this one.
The 05:51 Bristol Temple Meads to Portsmouth Harbour, due to leave Westbury at 06:41, didn't leave until 07:04- that'a 9 minutes AFTER the Gloucester to Southampton train was due to set off. The curtailed train, due off Westbury at 06:55, left half an hour late.
In the opposite direction, the 06:35 Salisbury to Worcester via Swindon, due off Westbury at 07:05, didn't leave until 07:27, I suspect waiting for crew off the late arrival from Gloucester which lost a lot of time on the approach to Westbury - I suspect waiting for a platform.
The 07:45 Westbury to Swindon left on time, but got delayed waiting for the single line and has just arrived at Melksham 15 minute late.
Such knock-on delays are not untypical - just a good opportunity to write it up this morning. I don't know what caused the late departure from Bristol which lead to this whole series of consequential delays, which were aided and abetted by the stretching of resources in the planned operation. I would think that once the Portsmouth Express was late, the decisions and changes made were the best the control crew could do with the tools provided.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 08:24, 16th January 2024 | |
Completing the story ...
08:23 Southampton Central to Bristol Temple Meads due 10:28
08:23 Southampton Central to Bristol Temple Meads due 10:28 will be started from Salisbury.
It will no longer call at Southampton Central and Romsey.
This is due to a late running train being in front of this one.
08:23 Southampton Central to Bristol Temple Meads due 10:28 will be started from Salisbury.
It will no longer call at Southampton Central and Romsey.
This is due to a late running train being in front of this one.
Yep, that was inevitable with the Gloucester to Southampton train that forms it terminating at Salisbury
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 16:20, 17th January 2024 | |
13:55 Paignton to London Paddington due 17:09 will be started from Exeter St Davids and diverted between Westbury and Reading.
It will no longer call at Paignton, Torquay, Torre, Newton Abbot, Teignmouth, Dawlish and Hungerford.
It will be delayed due to the diversion and is expected to be 30 minutes late.
This is due to a fault on this train.
It will no longer call at Paignton, Torquay, Torre, Newton Abbot, Teignmouth, Dawlish and Hungerford.
It will be delayed due to the diversion and is expected to be 30 minutes late.
This is due to a fault on this train.
Not sure what train fault would force such a diversion?
Plenty of room today - no knock-on delay to local service. Now between Chippenham and Swindon
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by Timmer at 20:39, 17th January 2024 | |
Not sure what train fault would force such a diversion?
I’m curious as to why as well.Only thought I had was one or more engines were down so to get the train to the wires as soon as possible. But not a lot to be gained by routing via Chippenham rather than getting to the juice at Newbury.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 22:11, 17th January 2024 | |
Not sure what train fault would force such a diversion?
I’m curious as to why as well.Only thought I had was one or more engines were down so to get the train to the wires as soon as possible. But not a lot to be gained by routing via Chippenham rather than getting to the juice at Newbury.
Intererstingly though, it lost no time at all prior to Exeter, and took only 10 minutes longer than scheduled Westbury to Paddington.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 11:40, 18th January 2024 | |
12:17 Westbury to Swindon due 12:59
13:15 Swindon to Westbury due 13:57
13:15 Swindon to Westbury due 13:57 will be cancelled.
This is due to a shortage of train crew.
13:15 Swindon to Westbury due 13:57
13:15 Swindon to Westbury due 13:57 will be cancelled.
This is due to a shortage of train crew.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 19:18, 18th January 2024 | |
18:37 Westbury to Swindon due 19:21
20:13 Swindon to Westbury due 20:58
21:16 Westbury to Swindon due 21:58
22:30 Swindon to Westbury due 23:11
Facilities on the 22:30 Swindon to Westbury due 23:11.
Will be formed of 3 coaches instead of 2.
20:13 Swindon to Westbury due 20:58
21:16 Westbury to Swindon due 21:58
22:30 Swindon to Westbury due 23:11
Facilities on the 22:30 Swindon to Westbury due 23:11.
Will be formed of 3 coaches instead of 2.
No problem
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by brooklea at 10:19, 19th January 2024 | |
09:46 Westbury to Swindon due 10:34 has been cancelled.
This is due to a fault on this train.
Additional Information
If you are travelling from Melksham please use the Customer Help Point or contact National Rail Enquiries on 03457 484 950 detailing the total number of passengers in your party and your intended destination.
Customers with tickets routed via Melksham may travel via Bath Spa.
This is due to a fault on this train.
Additional Information
If you are travelling from Melksham please use the Customer Help Point or contact National Rail Enquiries on 03457 484 950 detailing the total number of passengers in your party and your intended destination.
Customers with tickets routed via Melksham may travel via Bath Spa.
11:05 Swindon to Westbury due 11:47 will be cancelled.
This is due to a fault on this train.
This is due to a fault on this train.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 10:23, 19th January 2024 | |
No problem
But this IS - service gap from 07:47 to 12:17 in services from Westbury to Swindon
09:46 Westbury to Swindon due 10:34
09:46 Westbury to Swindon due 10:34 has been cancelled.
This is due to a fault on this train.
Additional Information
If you are travelling from Melksham please use the Customer Help Point or contact National Rail Enquiries on 03457 484 950 detailing the total number of passengers in your party and your intended destination.
Customers with tickets routed via Melksham may travel via Bath Spa.
Alternative offered scheduled to arrive into Swindon at 11:09 - 35 minutes late09:46 Westbury to Swindon due 10:34 has been cancelled.
This is due to a fault on this train.
Additional Information
If you are travelling from Melksham please use the Customer Help Point or contact National Rail Enquiries on 03457 484 950 detailing the total number of passengers in your party and your intended destination.
Customers with tickets routed via Melksham may travel via Bath Spa.
and from 08:45 to 13:15 from Swindon to Westbury.
11:05 Swindon to Westbury due 11:47
11:05 Swindon to Westbury due 11:47 will be cancelled.
This is due to a fault on this train.
11:05 Swindon to Westbury due 11:47 will be cancelled.
This is due to a fault on this train.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by brooklea at 11:28, 19th January 2024 | |
But this IS - service gap from 07:47 to 12:17 in services from Westbury to Swindon.
You assume the 12:17 runs, and you may be correct...
10:30 Cardiff Central to Portsmouth Harbour due 13:52
Facilities on the 10:30 Cardiff Central to Portsmouth Harbour due 13:52.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 3 coaches instead of 5 from Westbury.
Further Information
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Last Updated:19/01/2024 10:42
Due Station Status
10:30 Cardiff Central 10:30
10:44 Newport South Wales 10:44
11:09 Filton Abbey Wood 11:09
11:24 Bristol Temple Meads 11:24
11:38 Bath Spa 11:38
11:50 Bradford-On-Avon 11:50
11:57 Trowbridge 11:57
12:05 Westbury 12:05
Facilities on the 10:30 Cardiff Central to Portsmouth Harbour due 13:52.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 3 coaches instead of 5 from Westbury.
Further Information
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Last Updated:19/01/2024 10:42
Due Station Status
10:30 Cardiff Central 10:30
10:44 Newport South Wales 10:44
11:09 Filton Abbey Wood 11:09
11:24 Bristol Temple Meads 11:24
11:38 Bath Spa 11:38
11:50 Bradford-On-Avon 11:50
11:57 Trowbridge 11:57
12:05 Westbury 12:05
Good job the Portsmouth train was five carriages when it left Cardiff - easier to spare two in that scenario, but it would not be so clever taking half the train (two cars off a four car set) to cover for a train fault elsewhere.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 19:04, 20th January 2024 | |
18:33 Westbury to Swindon due 19:17
19:44 Swindon to Westbury due 20:26
19:44 Swindon to Westbury due 20:26 will be cancelled.
This is due to the emergency services dealing with an incident.
19:44 Swindon to Westbury due 20:26
19:44 Swindon to Westbury due 20:26 will be cancelled.
This is due to the emergency services dealing with an incident.
Would that be a local emergency ... or the one between Reading and Paddington?
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 09:54, 21st January 2024 | |
10:58 Weymouth to Swindon due 13:24
13:42 Swindon to Weymouth due 15:57
Facilities on the 13:42 Swindon to Weymouth due 15:57.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 2 coaches instead of 3.
13:42 Swindon to Weymouth due 15:57
Facilities on the 13:42 Swindon to Weymouth due 15:57.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 2 coaches instead of 3.
On a winter Sunday ... with a severe weather warming ... 2 carriages should be plenty
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by bobm at 18:23, 21st January 2024 | |
Just to note the service survived unscathed today despite a track circuit failure meaning pilot working was needed until lunchtime.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 11:16, 24th January 2024 | |
11:05 Swindon to Westbury due 11:47
11:05 Swindon to Westbury due 11:47 will be diverted between Chippenham and Trowbridge.
It will no longer call at Melksham.
It will be delayed due to the diversion and is expected to be 7 minutes late.
This is due to the emergency services dealing with an incident near the railway.
11:05 Swindon to Westbury due 11:47 will be diverted between Chippenham and Trowbridge.
It will no longer call at Melksham.
It will be delayed due to the diversion and is expected to be 7 minutes late.
This is due to the emergency services dealing with an incident near the railway.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by GBM at 11:50, 24th January 2024 | |
11:05 Swindon to Westbury due 11:47
11:05 Swindon to Westbury due 11:47 will be diverted between Chippenham and Trowbridge.
It will no longer call at Melksham.
It will be delayed due to the diversion and is expected to be 7 minutes late.
This is due to the emergency services dealing with an incident near the railway.
11:05 Swindon to Westbury due 11:47 will be diverted between Chippenham and Trowbridge.
It will no longer call at Melksham.
It will be delayed due to the diversion and is expected to be 7 minutes late.
This is due to the emergency services dealing with an incident near the railway.
Cancellations to services between Reading and Westbury
Due to the emergency services dealing with an incident between Reading and Westbury all lines are blocked.
Train services running to and from these stations will be cancelled, delayed or diverted between Reading and Westbury. Disruption is expected until 13:00 24/01.
Customer Advice
-
We've received reports of an incident involving a loss of life in the Hungerford area. Subsequently all lines are on stop.
However - rare? movement happening here
08:35 Plymouth to London Paddington due 12:05
08:35 Plymouth to London Paddington due 12:05 was diverted from Westbury and will be terminated at Bristol Temple Meads.
It will no longer call at Pewsey, Newbury, Reading and London Paddington but will call additionally at Trowbridge, Bradford-On-Avon and Bath Spa.
It has been delayed previously and is now 19 minutes late from Westbury.
This is due to the emergency services dealing with an incident near the railway.
So, it travelled to Westbury, then still in service to Bristol with Paddington passengers still onboard?
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by Timmer at 12:21, 24th January 2024 | |
So, it travelled to Westbury, then still in service to Bristol with Paddington passengers still onboard?
I would imagine London bound passengers were encouraged to change at Bath Spa for the half hourly Paddington services.| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 12:23, 24th January 2024 | |
We've received reports of an incident involving a loss of life in the Hungerford area. Subsequently all lines are on stop.
Initial impact on our service will entail some services in the affected area being held at stations until further notice and some long-distance London Paddington - Plymouth / Penzance services diverting via Swindon (both directions). Some of these trains may call additionally at Swindon for our Pewsey customers (road transport Swindon - Pewsey both directions).
Initial impact on our service will entail some services in the affected area being held at stations until further notice and some long-distance London Paddington - Plymouth / Penzance services diverting via Swindon (both directions). Some of these trains may call additionally at Swindon for our Pewsey customers (road transport Swindon - Pewsey both directions).
Our thoughts with those involved, and once again the line through Melksham comes to the rescue.
Like Pewsey, Melksham loses its trains when something goes wrong on the Berks and Hants between Reading and Westbury. I note the difference in how GWR treats these two stations when diversions are in place.
For Pewsey, trains make extra calls at Swindon and a taxi service is provided to and from Pewsey
For Melksham, the trains do not make extra calls. No taxi service would be needed.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by ReWind at 12:33, 24th January 2024 | |
The Melksham branch struggling to cope with the diverted IET’s & freight, along with the timetabled traffic. Congestion either side of the branch now;
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by brooklea at 12:45, 24th January 2024 | |
The Melksham branch struggling to cope with the diverted IET’s & freight, along with the timetabled traffic. Congestion either side of the branch now;
Indeed. It’s not really coping at all.12:17 Westbury to Swindon has run via Bradford on Avon.
An Up IET waiting at Bradford Junction.
Meanwhile a Down IET and Down Stone train waiting at Thingley Junction, and just for good measure, a Cross-Country for Edinburgh waiting at Trowbridge.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 13:15, 24th January 2024 | |
The Melksham branch struggling to cope with the diverted IET’s & freight, along with the timetabled traffic. Congestion either side of the branch now;
Indeed. It’s not really coping at all.Two tracks NOW!
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 15:07, 24th January 2024 | |
Two tracks NOW!
14:19 Westbury to Swindon due 15:01
14:19 Westbury to Swindon due 15:01 is being delayed at Westbury.
This is due to congestion.
14:19 Westbury to Swindon due 15:01 is being delayed at Westbury.
This is due to congestion.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by brooklea at 15:47, 24th January 2024 | |
14:19 Westbury to Swindon due 15:01
14:19 Westbury to Swindon due 15:01 is being delayed at Westbury.
This is due to congestion.
14:19 Westbury to Swindon due 15:01 is being delayed at Westbury.
This is due to congestion.
13:15 Swindon to Westbury also diverted via Bathampton Junction (therefore not calling Melksham) and arrived at Westbury 42 minutes late. The 14:19 Westbury to Swindon left at 14:42, so a creditably quick turnaround.
It should be possible for the TransWilts to be back on time again for the 16:23 from Westbury….
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 18:18, 24th January 2024 | |
It should be possible for the TransWilts to be back on time again for the 16:23 from Westbury….
Indeed ... and here we go again
18:37 Westbury to Swindon due 19:21
20:13 Swindon to Westbury due 20:58
20:13 Swindon to Westbury due 20:58 will be cancelled.
This is due to a shortage of train crew.
20:13 Swindon to Westbury due 20:58
20:13 Swindon to Westbury due 20:58 will be cancelled.
This is due to a shortage of train crew.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 18:32, 24th January 2024 | |
17:50 Gloucester to Salisbury due 20:06
17:50 Gloucester to Salisbury due 20:06 is being delayed at Gloucester.
This is due to a broken down train earlier today.
17:50 Gloucester to Salisbury due 20:06 is being delayed at Gloucester.
This is due to a broken down train earlier today.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 18:39, 24th January 2024 | |
I bring you a further example of good practise that should be emulated for Melksham when the Westbury to Swindon service is suspended to make way for longer distance trains, as it was earlier today.
Customer Advice
Due to a problem currently being investigated, we are unfortunately having to suspend our Newbury to Bedwyn shuttle service until at least 19:30. However, the stations served will continue to see a service on our longer distance Frome and Plymouth trains, so there won't be a long gap between trains.
Due to a problem currently being investigated, we are unfortunately having to suspend our Newbury to Bedwyn shuttle service until at least 19:30. However, the stations served will continue to see a service on our longer distance Frome and Plymouth trains, so there won't be a long gap between trains.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by TaplowGreen at 18:50, 24th January 2024 | |
I bring you a further example of good practise that should be emulated for Melksham when the Westbury to Swindon service is suspended to make way for longer distance trains, as it was earlier today.
Customer Advice
Due to a problem currently being investigated, we are unfortunately having to suspend our Newbury to Bedwyn shuttle service until at least 19:30. However, the stations served will continue to see a service on our longer distance Frome and Plymouth trains, so there won't be a long gap between trains.
Due to a problem currently being investigated, we are unfortunately having to suspend our Newbury to Bedwyn shuttle service until at least 19:30. However, the stations served will continue to see a service on our longer distance Frome and Plymouth trains, so there won't be a long gap between trains.
To be fair, alternative transport has been arranged....
Further Information
We're sorry for the disruption to your journey.
A taxi has been arranged leaving Westbury at 19:05 calling at Trowbridge (19:17), Melksham (19:30) and Chippenham (19:46 arrival).
The taxi company is Bath Taxis.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 19:11, 24th January 2024 | |
To be fair, alternative transport has been arranged....
Further Information
We're sorry for the disruption to your journey.
A taxi has been arranged leaving Westbury at 19:05 calling at Trowbridge (19:17), Melksham (19:30) and Chippenham (19:46 arrival).
The taxi company is Bath Taxis.
Further Information
We're sorry for the disruption to your journey.
A taxi has been arranged leaving Westbury at 19:05 calling at Trowbridge (19:17), Melksham (19:30) and Chippenham (19:46 arrival).
The taxi company is Bath Taxis.
That may be an addition ...
Last Updated:24/01/2024 18:45
... again being fair to GWR, they have a moving situation. I don't know whether the taxi was shown before that update, but it is timed after the original post was made and indeed after the train should have left.| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 08:53, 25th January 2024 | |
The Melksham branch struggling to cope ...
Looking back at yesterday, here is the whole service of trains making passenger calls at Melksham or supposed to:
Inadequate provision to cope with the day to day routine issues. On a perfect day it works but yesterday we had a train failure, a lack of crew, and a closure of another line sending main line expresses through Melksham. The infrastructure of the line does go wrong from time to time, but that was not the case yesterday.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by bobm at 12:59, 25th January 2024 | |
Although of little consolation for those waiting at Melksham, the need to divert long distance trains through there was not, for once, infrastructure issues. There was an incident at Hungerford where a person was found on the line and it was not immediately clear what the circumstances were.
That being said, it was the latest in a long line of issues which does have a cumulative effect on people's patience and perception.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 13:59, 25th January 2024 | |
Although of little consolation for those waiting at Melksham, the need to divert long distance trains through there was not, for once, infrastructure issues. There was an incident at Hungerford where a person was found on the line and it was not immediately clear what the circumstances were.
That being said, it was the latest in a long line of issues which does have a cumulative effect on people's patience and perception.
That being said, it was the latest in a long line of issues which does have a cumulative effect on people's patience and perception.
Indeed - I almost (sorry, Bobm) agree. But yet it was an infrastructure issue - of another line not being available for some reason when it should have been - that lead to 3 of the cancellations and 2 of the very late services. There is an infrastructure solution available to these issues - "2 tracks now" (or perhaps long dynamic loops and intermediate signalling - experts know which would be best); it does not sort out the lack of staff to drive and/or manage the trains, nor the train breakdowns.
I find it a really difficult call to know whether or not to highlight issues in things like that pie chart. On one hand, such diagrams may remind people at the DfT, WC, GWR, NR, the CRP, Transport Focus, TWSW, etc that there are major issues at least once a week. But on the other hand, it builds up a reputation for unreliability which discourage people. My difficulty would be solved is the rail folks delivered 98% of the service they are supposed to ...
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 09:26, 29th January 2024 | |
12:17 Westbury to Swindon due 12:59
13:15 Swindon to Westbury due 13:57
13:15 Swindon to Westbury due 13:57 will be cancelled.
This is due to industrial action.
13:15 Swindon to Westbury due 13:57
13:15 Swindon to Westbury due 13:57 will be cancelled.
This is due to industrial action.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 13:43, 29th January 2024 | |
Reading the earlier cancellation notice - updated at 08:57, unchanged at 13:35
13:15 Swindon to Westbury due 13:57
13:15 Swindon to Westbury due 13:57 will be cancelled.
This is due to industrial action.
Further Information
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Last Updated:29/01/2024 08:57
13:15 Swindon to Westbury due 13:57 will be cancelled.
This is due to industrial action.
Further Information
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Last Updated:29/01/2024 08:57
No useful information about any alternative provision. Is this because "Industrial Action" is one of the reasons that a TOC does not have an obligation to look after its customers when things go pear shaped?
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by TaplowGreen at 17:53, 29th January 2024 | |
Tue, 30 January 05:11 Gloucester to Southampton Central due 08:07
30/01/24 05:11 Gloucester to Southampton Central due 08:07 will be terminated at Westbury.
It will no longer call at Dilton Marsh, Warminster, Salisbury, Romsey and Southampton Central.
This is due to industrial action.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 06:42, 30th January 2024 | |
06:35 Salisbury to Worcester Foregate Street due 09:47
06:35 Salisbury to Worcester Foregate Street due 09:47 will be started from Westbury.
It will no longer call at Salisbury and Warminster.
This is due to a points failure.
06:35 Salisbury to Worcester Foregate Street due 09:47 will be started from Westbury.
It will no longer call at Salisbury and Warminster.
This is due to a points failure.
Both of this morning cancellations are on the TransWilts "extension" south from Westbury rather than on the core section. Although many passengers leave and join these trains at Westbury, there is also substantial traffic that remains on the train there.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 04:58, 31st January 2024 | |
05:11 Gloucester to Southampton Central due 08:07
05:11 Gloucester to Southampton Central due 08:07 will be delayed between Chippenham and Westbury and is expected to be 5 minutes late.
This is due to a fault with the signalling system.
05:11 Gloucester to Southampton Central due 08:07 will be delayed between Chippenham and Westbury and is expected to be 5 minutes late.
This is due to a fault with the signalling system.
06:35 Salisbury to Worcester Foregate Street due 09:47
06:35 Salisbury to Worcester Foregate Street due 09:47 will be delayed between Westbury and Swindon and is expected to be 5 minutes late.
This is due to a fault with the signalling system.
06:35 Salisbury to Worcester Foregate Street due 09:47 will be delayed between Westbury and Swindon and is expected to be 5 minutes late.
This is due to a fault with the signalling system.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by TaplowGreen at 05:39, 1st February 2024 | |
20:13 Swindon to Westbury due 20:58
20:13 Swindon to Westbury due 20:58 will be cancelled.
This is due to industrial action.
21:16 Westbury to Swindon due 21:58
21:16 Westbury to Swindon due 21:58 will be cancelled.
This is due to industrial action.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by TaplowGreen at 15:33, 1st February 2024 | |
17:50 Gloucester to Salisbury due 20:06
17:50 Gloucester to Salisbury due 20:06 will be started from Westbury.
It will no longer call at Gloucester, Stonehouse, Stroud, Kemble, Swindon, Chippenham, Melksham and Trowbridge.
This is due to a problem currently under investigation
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 07:30, 2nd February 2024 | |
06:35 Salisbury to Worcester Foregate Street due 09:47
06:35 Salisbury to Worcester Foregate Street due 09:47 will be terminated at Gloucester.
It will no longer call at Cheltenham Spa, Ashchurch For Tewkesbury, Worcester Shrub Hill and Worcester Foregate Street.
This is due to a shortage of train crew.
06:35 Salisbury to Worcester Foregate Street due 09:47 will be terminated at Gloucester.
It will no longer call at Cheltenham Spa, Ashchurch For Tewkesbury, Worcester Shrub Hill and Worcester Foregate Street.
This is due to a shortage of train crew.
Logged only because it's one of the TransWilts services. THROUGH traffic from south of Chippenham to north of Cheltenham Spa is pretty thin, with huge changeovers along the way at Swindon, Stroud (on this service), Gloucester and Cheltenham Spa.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 09:25, 2nd February 2024 | |
09:46 Westbury to Swindon due 10:34
11:05 Swindon to Westbury due 11:47
11:05 Swindon to Westbury due 11:47 will be cancelled.
This is due to a shortage of train crew.
Further Information
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
11:05 Swindon to Westbury due 11:47
11:05 Swindon to Westbury due 11:47 will be cancelled.
This is due to a shortage of train crew.
Further Information
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
No alternatives suggested.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by TaplowGreen at 16:48, 2nd February 2024 | |
17:50 Gloucester to Salisbury due 20:06
17:50 Gloucester to Salisbury due 20:06 will be started from Westbury.
It will no longer call at Gloucester, Stonehouse, Stroud, Kemble, Swindon, Chippenham, Melksham and Trowbridge.
This is due to a points failure.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 11:34, 4th February 2024 | |
10:55 Westbury to Swindon due 11:37
Facilities on the 10:55 Westbury to Swindon due 11:37.
Service full and standing from Trowbridge.
Facilities on the 10:55 Westbury to Swindon due 11:37.
Service full and standing from Trowbridge.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 08:16, 5th February 2024 | |
Today's total passenger train services at Westbury
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by bobm at 08:30, 5th February 2024 | |
Depressing, but although sparse it is more than some areas are getting.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 10:55, 7th February 2024 | |
11:05 Swindon to Westbury due 11:47
11:05 Swindon to Westbury due 11:47 will be starting late from Swindon.
This is due to a broken down train.
11:05 Swindon to Westbury due 11:47 will be starting late from Swindon.
This is due to a broken down train.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by IndustryInsider at 16:51, 7th February 2024 | |
10L departure and 7L arrival. Due to a freight train failure.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by TaplowGreen at 11:27, 8th February 2024 | |
Cancellations to services between Swindon and Westbury via Melksham
Due to heavy rain flooding the railway between Swindon and Chippenham the line towards Bath Spa is blocked. Disruption is expected until 12:30 08/02.
Train services between Swindon and Westbury via Melksham may be cancelled or delayed.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by brooklea at 22:06, 8th February 2024 | |
Seems appropriate to mention this here as it involves the TransWilts line...
20:24 Portsmouth Harbour to Cardiff Central due 23:58 will be diverted between Westbury and Bath Spa.
It will no longer call at Bradford-On-Avon but will call additionally at Chippenham, Oldfield Park and Keynsham.
It will be delayed due to the diversion and is expected to be 15 minutes late.
This is due to a tree blocking the railway.
It will no longer call at Bradford-On-Avon but will call additionally at Chippenham, Oldfield Park and Keynsham.
It will be delayed due to the diversion and is expected to be 15 minutes late.
This is due to a tree blocking the railway.
Cancellations to services between Westbury and Bath Spa
Due to a tree blocking the railway between Westbury and Bath Spa the line is blocked.
Train services running through these stations may be cancelled or delayed by up to 60 minutes. Disruption is expected until 23:45 08/02.
Due to a tree blocking the railway between Westbury and Bath Spa the line is blocked.
Train services running through these stations may be cancelled or delayed by up to 60 minutes. Disruption is expected until 23:45 08/02.
Appears to be a XC ECS stopped between Bradford on Avon and Avoncliff.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 06:31, 16th February 2024 | |
16:23 Westbury to Swindon due 17:08
17:36 Swindon to Westbury due 18:20
17:36 Swindon to Westbury due 18:20 will be cancelled.
This is due to a shortage of train crew.
17:36 Swindon to Westbury due 18:20
17:36 Swindon to Westbury due 18:20 will be cancelled.
This is due to a shortage of train crew.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by brooklea at 09:48, 16th February 2024 | |
16:23 Westbury to Swindon due 17:08
17:36 Swindon to Westbury due 18:20
17:36 Swindon to Westbury due 18:20 will be cancelled.
This is due to a shortage of train crew.
17:36 Swindon to Westbury due 18:20
17:36 Swindon to Westbury due 18:20 will be cancelled.
This is due to a shortage of train crew.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 12:15, 16th February 2024 | |
16:23 Westbury to Swindon due 17:08
17:36 Swindon to Westbury due 18:20
17:36 Swindon to Westbury due 18:20 will be cancelled.
This is due to a shortage of train crew.
17:36 Swindon to Westbury due 18:20
17:36 Swindon to Westbury due 18:20 will be cancelled.
This is due to a shortage of train crew.
Good ... pity to have scared off people commuting to Swindon on the 07:20 and 08:00 from Melksham who usually come home on this and are sadly (but wisely) in the habit of checking in the morning ...
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 17:36, 16th February 2024 | |
17:50 Gloucester to Salisbury due 20:06
17:50 Gloucester to Salisbury due 20:06 will be cancelled.
This is due to more trains than usual needing repairs at the same time.
17:50 Gloucester to Salisbury due 20:06 will be cancelled.
This is due to more trains than usual needing repairs at the same time.
| Re: 2024 - Service update and amendment log, Swindon <-> Westbury Posted by grahame at 11:33, 21st February 2024 | |
]11:05 Swindon to Westbury due 11:47
11:05 Swindon to Westbury due 11:47 will be cancelled.
This is due to a fault on this train.
Additional Information
Sorry for the disruption to your journey today.
>Passengers from Swindon and Chippenham are advised to await the next service towards Bath Spa and then change there for services towards Trowbridge and Westbury.
Depart Swindon at 11:22, Chippenham at 11:35, arriving at Bath Spa at 11:47.
Change there for the 11:59 GWR service to Salisbury, arriving at Trowbridge at 12:20 and Westbury at 12:28.
>Passengers For Melksham: please await and board the 11:22 GWR departure from Swindon for Weston super Mare.
Get off the train at Chippenham and change there for replacement taxis to Melksham.
Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop.
>Passengers from Melksham: Replacement road transport has been arranged to run in lieu of part of this train service to Trowbridge and Westbury.
Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop. The replacement road transport may run later than the advertised train times owing to the additional time taken by road between stations and the time required for loading and unloading at each stop
11:05 Swindon to Westbury due 11:47 will be cancelled.
This is due to a fault on this train.
Additional Information
Sorry for the disruption to your journey today.
>Passengers from Swindon and Chippenham are advised to await the next service towards Bath Spa and then change there for services towards Trowbridge and Westbury.
Depart Swindon at 11:22, Chippenham at 11:35, arriving at Bath Spa at 11:47.
Change there for the 11:59 GWR service to Salisbury, arriving at Trowbridge at 12:20 and Westbury at 12:28.
>Passengers For Melksham: please await and board the 11:22 GWR departure from Swindon for Weston super Mare.
Get off the train at Chippenham and change there for replacement taxis to Melksham.
Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop.
>Passengers from Melksham: Replacement road transport has been arranged to run in lieu of part of this train service to Trowbridge and Westbury.
Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop. The replacement road transport may run later than the advertised train times owing to the additional time taken by road between stations and the time required for loading and unloading at each stop
