| Rail Customer Experience Survey October 2025 - March 2026 Posted by ChrisB at 21:22, 17th July 2026 | ![]() ![]() ![]() |
From Transport Focus
The Rail Customer Experience Survey (RCXS) is a new, industry-wide survey of rail passengers’ journeys. Its aim is to provide regular, robust, and consistent customer insight data to the rail industry.
This report covers the headline results from mid-October 2025 to end of March 2026.
Access the full data sets for this release
https://www.transportfocus.org.uk/rail-customer-experience-survey-full-data-sets/
This report covers the headline results from mid-October 2025 to end of March 2026.
Access the full data sets for this release
https://www.transportfocus.org.uk/rail-customer-experience-survey-full-data-sets/
Who fancies chewing the figures?














