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Making sure the information you might need is easily available
 
Making sure the information you might need is easily available
Posted by grahame at 15:26, 14th December 2025
 
Are there too many signs at our stations - even the smallest ones?



Are they all necessary?

Are they all correct?

Do they all apply at this station?

Will passengers have time to read them?

Are they written in understandable English?

Will people be able to find the answer to any question even if the answer id there?

Are they all legible when needed?

Is anything missing?








Re: Making sure the information you might need is easily available
Posted by Mark A at 15:36, 14th December 2025
 
Yes.

Also, it was curious to watch several passengers off the up service at Warminster the other day cross to the down side and walk past the open exit by the footbridge to the 'Way Out' notice for the booking office exit to find that that that was closed: they retraced their steps to the very visible side exit.

Meanwhile I couldn't locate the ticket machine, then found I was looking at it. To passengers entering the station, it presents an anonymous grey flank that I'd dismissed as a piece of lineside equipment.

Mark


Re: Making sure the information you might need is easily available
Posted by Chris from Nailsea at 20:05, 14th December 2025
 
Are there too many signs at our stations - even the smallest ones?

Wow!

Thanks for posting that pictorial detail from ... well, Melksham station, unless I'm much mistaken.

I'm not convinced we have that many posters and signs, in total, at Nailsea & Backwell station - which has two full working platforms, being on the main line between Bristol and Taunton.

Give me a bit of time tomorrow morning, and I'll stroll down to NLS to count the relevant signs here.

CfN.

 
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